Gartner’s most recent Magic Quadrant for Cloud-Enabled Managed Hosting, North America, contained a tremendous amount of information regarding the cloud services market. Key among the report’s offerings was an evaluation of the different service providers – their strengths, weaknesses and how they stack up against one another.
One of the most noteworthy aspects of the Gartner Magic Quadrant report was its focus on three specific use cases in this market: eCommerce hosting, Web-based business application hosting and enterprise application hosting. Gartner noted that it is very rare for a cloud services provider to deliver high-quality performance for all three of these use cases. Yet Datapipe may be one of the few to achieve this distinction. Gartner rated Datapipe as both a visionary and leader in its industry, one of only two vendors to receive this classification.
Here, we’ll take a look at how Gartner rated Datapipe’s offerings and how they meet the needs of the enterprise application hosting use case.
As Gartner explained, enterprise application hosting needs differ significantly from the eCommerce and Web-based business application hosting use cases. Most significantly, the sheer size increase inherent to enterprises creates unique cloud-related demands for such organizations. Enterprises require managed hosting for their robust infrastructures, which in turn are necessary to support large commercial software applications. These include offerings from Oracle, SAP and other enterprise vendors.
These enterprise-level workloads are typically very complex, as Gartner pointed out. Consequently, they require specialized, extensive knowledge on the part of the managed hosting services provider. Making matters somewhat easier is the fact that they tend to have a low rate of change.
Datapipe and flexibility
The specific hosting needs of enterprises makes Datapipe a particularly invaluable services provider, as the Gartner Magic Quadrant report revealed.
Gartner noted that Datapipe is one of the few cloud services providers that has managed to integrate its own hosting and cloud IaaS offerings with those of Amazon Web Services. This is crucial, as AWS represents one of the most popular cloud options available to major enterprises in every vertical, and yet most enterprises will also have a wide range of operations and workloads they would rather retain on traditional platforms. With most cloud service providers, enterprises would not be able to effectively, efficiently leverage both cloud and traditional platforms. However, Datapipe makes such a solution not only viable, but easily attainable.
Datapipe is also a powerful choice for enterprise hosting needs thanks to its expansiveness. Gartner pointed out that Datapipe operates data centers in three major metropolitan markets in North America, while also maintaining facilities in Europe and the Asia/Pacific region. Considering the global needs of many enterprises, high-performance and quick access to cloud services around the globe is often essential. Datapipe’s worldwide operations make this level of functionality a reality.
Furthermore, Datapipe offers support for Windows, Linux, Solaris and more operating systems. Additionally, customer services are available in English, Cantonese and Mandarin.
Datapipe also received high marks from the Gartner report in terms of pricing. Gartner noted that Datapipe offers a consistent pricing scheme that prioritizes steady monthly cost predictability. Many other cloud services providers, by comparison, frequently charge their customers with add-on fees and other charges to boost their bottom lines.
In fairness, the Gartner report also noted that Datapipe’s prices can sometimes be higher than its competitors. However, as the Magic Quadrant report explained, these costs are due to Datapipe’s “focus on higher-touch levels of service.” For enterprises that are particularly concerned with customer support, limited down-time and high performance – which is to say, all enterprises – Datapipe’s commitment to service should far outweigh any additional expenses. Oracle in particular demands specialized knowledge to handle correctly in a hosted environment, and Datapipe has the experience and expertise needed to manage these solutions.